Privacy Policy

Privacy Policy

1. Introduction

Welcome to SmellWhisper. This Privacy Policy explains how Ghavam Sanat Parham Inc. (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you use our services through smellwhisper.com.

This policy applies to all visitors and users who access or interact with our website and related services.

2. Information We Collect

We collect the following categories of personal information:

    • Contact details you provide when registering or contacting support (name, email address).

    • Message metadata and delivery logs (timestamps, status codes).

    • Billing and payment information submitted via Stripe (payment token, transaction amount).

We do not collect or deploy any analytics cookies, tracking pixels, or other third-party marketing tools.

3. How We Use Your Information

We process personal information for these purposes:

    • Delivering your anonymous scent messages (“whispers”).

    • Verifying payments and preventing fraud.

    • Troubleshooting technical issues and maintaining service performance.

    • Complying with legal obligations (e.g., responding to lawful requests).

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain technical logs and message delivery records for 30 days to diagnose problems and investigate abuse.

Do-not-contact lists and any legal or compliance-related records are stored indefinitely to ensure we respect your communication preferences and meet regulatory requirements.

5. Age Restriction

Our services are intended for users aged 18 years or older. By using our site, you confirm that you meet this age requirement. We do not knowingly collect information from users under 18.

6. Third-Party Services and Subprocessors

To operate SmellWhisper, we engage the following subprocessors:

    • Namecheap: domain registration, hosting, email services.

    • WordPress: website content management.

    • Stripe: payment processing.

Each vendor is bound by confidentiality obligations and may only process data per our instructions.

7. Security

We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we regularly review and update our security practices.

8. Your Rights

Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:

    • Request access to the personal information we hold about you.

    • Request correction of any inaccurate or incomplete information.

To exercise any of these rights, or to withdraw consent, email us at support@smellwhisper.com.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, reach out to:

Email: support@smellwhisper.com